Privacy Policy

Privacy Policy

• What we collect: When you check out, we receive your name, email address, shipping address, and order details. Payment details are entered on Stripe’s secure checkout page. We store the payment type, card brand and last four digits, payment references, and order totals for fulfillment and support. Full card numbers and security codes are never stored by Pika Panda Boxes.
• How we use it: Only to process and ship your order, send receipts and shipping updates, handle support requests, and meet legal and tax obligations. With your consent, we also send offers, new arrivals, and requested restock updates.
• Who we share it with: Stripe (payment processing and tax calculation) and the shipping carrier (delivery). We never sell or rent your personal information.
• Email signups: If you opt in, we store your email and signup date to send offers or the restock updates you request. Restock requests do not subscribe you to marketing. Request removal by contacting us.
• Retention: Order records are kept as long as needed for fulfillment, accounting, and legal requirements.
• Your rights: You may request access to, correction of, or deletion of your personal information by emailing [email protected]. California residents have additional rights under the CCPA, which you may exercise the same way.
• Cookies: With your acceptance, we use a first-party browser identifier to estimate visits, checkout starts, and purchase conversion. Choose Accept all or Reject in our cookie notice; change your choice anytime using Cookie preferences at the bottom of this privacy policy. Analytics stays off until you accept. We remember your choice for up to six months. Rejecting analytics does not prevent shopping. We do not store IP addresses or browser user-agent strings for analytics. Anonymous page and checkout events are retained for 90 days. We also use cookies for cart offers and admin sessions. We do not use advertising cookies. Stripe may use cookies on its checkout page for fraud prevention.